All Orders are shipped within 2-3 business days.

You will receive a confirmation email once the order gets placed.

You can track your Order here:- https://track-the-order.shiprocket.co/tracking.

We have a 7-day return policy, which means you have 7 days after purchasing your item to request a return. 

Returns will only be accepted under the following circumstances:

• The product is damaged during shipping.
• The product is faulty or not working as intended upon arrival.
• The product is found to have manufacturing defects.

MUZEN Audio radios are not your typical bluetooth speakers... they are a compact and powerful musical experience unlike anything you've had before. We take pride in the following:

-Clean and outstanding sound quality

-Unique & miniature design

-Handmade out of Rosewood

-10-hour playtime

-FM Radio

-Bluetooth

Every speaker includes a 1 year warranty from time of purchase.

To issue a warranty request, please email services@cavitak.com with the following information:

-order number

-issue you are experiencing

We will first see if it is an issue we can help resolve via email. If not, we will ask you to send back the speaker for us to inspect and fix or replace with a brand new speaker.

At normal volume, Bluetooth plays 8-10 hours and the radio plays 20 hours. At maximum volume, Bluetooth plays ≥ 4 hours and the radio plays ≥ 10 hours.